Terms and Conditions

1. Introduction

Welcome to the mycoffe online store (“Company”, “we”, “our”, “us”).

These Terms and Conditions (“Terms”, “Terms of Service”) govern your use of our website located at https://www.mycoffe.ge/ (collectively or individually the “Service”), operated by mycoffe.

Our Privacy Policy explains how we collect, safeguard, and disclose information resulting from your use of our Service.

These Terms and our Privacy Policy together form the agreement (“Agreement”) between you and us. By using our Service, you acknowledge that you have read, understood, and agreed to these Agreements.

If you do not agree with the Agreements (or cannot comply with them), you may not use the Service. Please contact us at info@mycoffe.ge so that we can try to find a suitable solution.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Communication

By using our Service, you agree to receive newsletters, marketing or promotional materials, and other information that we may send.

However, you may opt out of receiving any or all of these communications by sending a request to info@mycoffe.ge.

3. Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to provide certain information relevant to your Purchase, including but not limited to:

• Credit or debit card number
• Card expiration date
• Billing address
• Shipping information

You represent and warrant that:

• You have the legal right to use any card(s) or payment method(s) in connection with any Purchase; and
• The information you provide is true, accurate, and complete.

We may use third-party services to facilitate payments and the completion of purchases. By submitting your information, you authorize us to provide such information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to:

• Product or service availability
• Errors in product or service descriptions or pricing
• Errors in your order
• Suspected fraud or unauthorized or illegal transactions

4. Order Cancellation / Refund Policy

Orders may be cancelled within 24 hours of placement. Refunds are processed within 5 business days from the original purchase date.

Customers are eligible for a refund in the following cases:

• The wrong product was delivered
• The product arrived damaged or defective
• The product is unavailable after purchase
• The order was cancelled within the permitted cancellation period

Refunds will not be issued for products that have been used, damaged by the customer, or returned without original packaging.

To request a cancellation or refund, please contact us at info@mycoffe.ge with your order details.

5. Content

All visual and textual content published on our website is the property of Sample or used with permission.

You may not distribute, modify, transmit, reuse, download, copy, or use such content, whether in whole or in part, for commercial purposes or personal gain without prior written permission.

6. Prohibited Uses

You may use the Service only for lawful purposes and in accordance with these Terms.

7. Analytics

We may use third-party service providers to monitor and analyze the use of our Service.

8. Accounts

When you create an account on our website, you guarantee that the information you provide is accurate, complete, and current at all times.

Incorrect, incomplete, or outdated information may result in the immediate termination of your account.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.

You agree to accept responsibility for any and all activities or actions that occur under your account or password.

You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Georgia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect.

11. Changes to the Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via the Service, at our sole discretion without notice.

We may restrict access to some parts of the Service, or the entire Service, to users, including registered users.

12. Acknowledgement

By using our Service or other services provided by us, you acknowledge that you have read these Terms and Conditions and agree to be bound by them.

13. Contact Us

Please send your feedback, comments, and technical support requests to: info@mycoffe.ge